Khushhali Microfinance Bank (KMBL) has achieved another great milestone, as it has been awarded the Gold Level in ‘Client Protection Certification’, by the prestigious MicroFinanza Rating Agency. This international recognition has elevated KMBL as the world’s first financial institution to achieve this coveted accolade. The certification acknowledges that the accredited institution has ensured compliance with the most stringent Client-Protection regulations, set forth in the Universal Standards for Social Performance Management.
KMBL has earned this certification by ensuring 100% adherence to all the highest industry standards including; transparency, responsible pricing, fair and respectful treatment of clients, the privacy of client data, prevention of over-indebtedness and appropriate product design and delivery. These criteria are set by MicroFinanza Rating Agency and also approved by SPTF and Cerise – Self-Assessment Tool for Financial Service Providers to ensure Client-Protection.