{"id":8218,"date":"2026-08-11T07:15:33","date_gmt":"2026-08-11T07:15:33","guid":{"rendered":"https:\/\/uat.khushhalibank.com.pk\/?page_id=8218"},"modified":"2026-08-21T12:27:37","modified_gmt":"2026-08-21T12:27:37","slug":"complaints-feedback","status":"publish","type":"page","link":"https:\/\/khushhalibank.com.pk\/?page_id=8218","title":{"rendered":"Complaints & Feedback"},"content":{"rendered":"

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\nKMBL Complaint Channels<\/div>\n

\nSUNWAI \/ SBP<\/div>\n

\nSpecialized Complaints<\/div>\n

\nPEP Matter<\/div>\n

\nComplaint Form<\/div>\n

\nFeedback<\/div>\n<\/div>\n
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At Khushhali Bank, we value your trust and are committed to providing a fair, transparent, and customer-centric banking experience. If you have any concern, issue, or grievance related to our products or services, we encourage you to share it with us. We will carefully review your complaint and make every effort to provide a fair and timely resolution. We sincerely regret any inconvenience you may have experienced.<\/div>\n
You can register your complaint through any of the following channels.<\/div>\n\n\n\n
Reach Us<\/strong><\/p>\n

24\/7 Helpline: <\/strong>051-111-047-047<\/p>\n

Toll-Free Number: <\/strong>0800-88887
\nOperating Hours: <\/em>Monday to Thursday: 9:30 AM to 5:00 PM <\/span><\/em>(Lunch Break: 1:30 PM to 2:15 PM) – <\/span><\/em>Friday: 9:30 AM to 5:30 PM <\/span><\/em>(Lunch Break: 1:00 PM to 2:30 PM)<\/span><\/em><\/p>\n

Email us:<\/strong> Complaints@kb.com.pk<\/a><\/p>\n

Complaint via Website: <\/strong>E-Form<\/span><\/a><\/p>\n

Visit: <\/strong>Our nearest branches<\/a><\/p>\n

Write to us:<\/strong>
\nKhushhali Microfinance Bank Ltd Complaint Cell, Plot no. 87-88, Civic Centre, Executive Block, Gulberg Greens, Islamabad.<\/p>\n

Procedure for Lodgment of Complaint<\/strong><\/p>\n
A complaint\/dispute tracking number will be provided to you through SMS\/Email\/Call.<\/div>\n

You should expect to receive:<\/strong><\/p>\n